Shipping Policy

Shipping Policy

At Blackmogoo, we are dedicated to providing you with a smooth and efficient shipping experience. Below is our shipping policy for the United States:

Processing Time

We strive to process and ship all orders within 3 business days after your payment has been confirmed. We understand that you are eager to receive your items, and we will do our best to handle your order promptly.

Shipping to the United States

  • Free Shipping

We offer free standard shipping on all U.S. orders over $50. For orders under $50, shipping fees will be calculated based on the delivery method you choose during checkout.
  • Shipping Costs

For orders under $50, the shipping cost will be determined by your selected delivery method.
  • Delivery Time

Standard shipping typically takes 5 to 10 business days to arrive at your doorstep Express. shipping is available for an additional fee and can deliver your items in 2 to 5 business days.
  • Shipping Restrictions

Our shipping service is only available to the contiguous 48 states of the United States. We currently do not ship to Alaska, Hawaii, or international destinations.

Special Shipping Situations

  • Weekend and Holiday Shipping

Please note that orders placed on weekends (Saturday and Sunday) or U.S. federal holidays will be processed on the next business day.
  • Out-of-Stock Items

If an item in your order is out of stock, we will notify you via email as soon as possible. You will have the option to either wait for the item to be back in stock or cancel the order and receive a full refund.
  • Incorrect or Incomplete Shipping Address

It is essential to provide a correct and complete shipping address. If the address is incorrect or incomplete, it may result in delivery delays or failure. In such cases, we will not be responsible for any additional costs or delays incurred.

Return and Refund Policy

  • Return Policy

We accept returns within 30 days of delivery if the item is unused and in its original packaging. Please contact our customer service team to initiate the return process.
  • Refund Policy

If you are not satisfied with your purchase, you can request a refund within 30 days of delivery. Once we receive and inspect the returned item, we will process your refund. The refund will be issued to the original payment method. Please allow 10-15 business days for the refund to be processed.

Changes to the Shipping Policy

We reserve the right to modify this shipping policy at any time without prior notice. Any changes will be posted on this page. If you have any questions or concerns, please feel free to contact us at tinalee5371@gmail.com
Thank you for shopping with Blackmogoo! We look forward to serving you.